Pink Elephant Launches 'œResource As A Service' in the UK
Global leader in ITIL professional services announces its latest service offeringReading, UK - September 15th 2010. Following a period of sustained growth in 2010, Pink Elephant UK is delighted to...
View ArticleIT service management hamstrung by skills shortage, says Telstra
Telstra has released the results of a survey into IT service management (ITSM) implementations in Australia, which found a widespread belief that IT staff lacked the necessary skills to implement and...
View ArticlePink Elephant Opens New ITSM Training Centret
Global leader in IT Service Management professional services announces the opening of its Reading Training Centre.Reading, UK - March 21st 2011. Following a period of sustained growth in 2010, Pink...
View ArticleMonash University picks BMC
Monash University is using BMC's Remedy IT Service Management Suite as part of its shared services transformation. {loadposition stephen08}Following a decision to move to a shared services model in...
View ArticleCSC picks Australian service monitoring software
Australian software company eMite has scored a sales win from a major IT outsourcer. {loadposition stephen08}Sydney-based eMite's service intelligence software has been adopted by major outsourcer CSC....
View ArticleCSC Selects eMite To Unify Reporting Silos
CSC selects eMite's Service Intelligence Platform to unify silos of disparate reporting metrics and present their customers with unparalleled transparency into the performance of their Business...
View ArticleSBS tunes in to BMC FootPrints ITSM software
The adoption of BMC's FootPrints IT service management software has made a big difference to the IT support desk at broadcaster SBS - and other parts of the organisation have also put it to good use....
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ManageEngine ServiceDesk Plus now free for unlimited seats
ManageEngine's ServiceDesk Plus Standard Edition help desk software was previously free only when used by no more than five technicians or agents, but that limit has now been removed. ManageEngine's...
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Training needs are changing
The type of training required by IT professionals is changing, according to the CEO of a major training provider. The continuing trend to outsourcing and offshoring means employers are looking for...
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VIDEO Interview: DDLS, learning solutions with a dynamic dimension
Technology certification is big business in today’s IT driven world, where quality knowledge and professionalism is vital in delivering value to employers, employees and customers. DDLS is Dimension...
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LANDesk Service Desk update
LANDESK today announced the release of Service Desk 2016.1, bringing new capabilities and features to its IT service management platform. LANDESK Service Desk is an enterprise-class service management...
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Analytics Plus Targets ITSM Teams with Out-of-the-Box Data Analytics
IT service management teams can now access a single point of view analytics dashboard of all activituies performed by an organization to plan, deliver, operate and control IT services offered to...
View ArticlePink Elephant Opens New ITSM Training Centret
Global leader in IT Service Management professional services announces the opening of its Reading Training Centre.Reading, UK - March 21st 2011. Following a period of sustained growth in 2010, Pink...
View ArticleMonash University picks BMC
Monash University is using BMC's Remedy IT Service Management Suite as part of its shared services transformation. {loadposition stephen08}Following a decision to move to a shared services model in...
View ArticleCSC Selects eMite To Unify Reporting Silos
CSC selects eMite's Service Intelligence Platform to unify silos of disparate reporting metrics and present their customers with unparalleled transparency into the performance of their Business...
View ArticleSBS tunes in to BMC FootPrints ITSM software
The adoption of BMC's FootPrints IT service management software has made a big difference to the IT support desk at broadcaster SBS - and other parts of the organisation have also put it to good use....
View ArticleClik here to view.
ManageEngine ServiceDesk Plus now free for unlimited seats
ManageEngine's ServiceDesk Plus Standard Edition help desk software was previously free only when used by no more than five technicians or agents, but that limit has now been removed. ManageEngine's...
View ArticleClik here to view.
Training needs are changing
The type of training required by IT professionals is changing, according to the CEO of a major training provider. The continuing trend to outsourcing and offshoring means employers are looking for...
View ArticleClik here to view.
VIDEO Interview: DDLS, learning solutions with a dynamic dimension
Technology certification is big business in today’s IT driven world, where quality knowledge and professionalism is vital in delivering value to employers, employees and customers. DDLS is Dimension...
View ArticleClik here to view.
LANDesk Service Desk update
LANDESK today announced the release of Service Desk 2016.1, bringing new capabilities and features to its IT service management platform. LANDESK Service Desk is an enterprise-class service management...
View Article