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LANDesk Service Desk update
LANDESK today announced the release of Service Desk 2016.1, bringing new capabilities and features to its IT service management platform. LANDESK Service Desk is an enterprise-class service management...
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Analytics Plus Targets ITSM Teams with Out-of-the-Box Data Analytics
IT service management teams can now access a single point of view analytics dashboard of all activituies performed by an organization to plan, deliver, operate and control IT services offered to...
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Olympus benefits big-time from BMC's Remedyforce
Olympus Australia has dramatically improved the responsiveness of its IT operations by adopting BMC Remedyforce ITSM system. In 2016, medical, scientific and industrial imaging specialist Olympus...
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Olympus deploys BMC for IT services delivery
Professional opto digital products company Olympus Australia has chosen BMC’s Remedyforce software solution to transform the delivery of the company’s IT services. Olympus, which manufactures...
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Citrix and ServiceNow connect to save time and improve productivity
Application virtualisation vendor Citrix and IT service management software company ServiceNow have worked together to help organisations make the shift to people-centric computing through the Citrix...
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SolarWinds Service Desk can transform your IT Dept from chaos to calm
Out of all the factors that make an IT team successful or otherwise, one of the most crucial is the service desk tool it uses. SolarWinds has a cloud-based SaaS product, built on the ITIL framework,...
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SolarWinds Service Desk can transform your IT Dept from chaos to calm
Out of all the factors that make an IT team successful or otherwise, one of the most crucial is the service desk tool it uses. SolarWinds has a cloud-based SaaS product, built on the ITIL framework,...
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DDLS survey reveals a lack of commitment from Australian organisations to...
Research reveals trends and opportunities in the ICT training and certification space GUEST RESEARCH: DDLS, Australia’s largest provider of corporate ICT and cybersecurity training, today released the...
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SolarWinds ITSM super-charges service delivery
An IT Service Management (ITSM) solution is critical for any organisation that wants to manage its IT services effectively, and efficiently SolarWinds Service Desk gives you all the tools to deliver...
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Atturra Achieves Cisco Gold Provider Status
Leading advisory and IT solutions provider, Atturra, today announced that its managed services business has achieved Cisco Gold Provider status reinforcing the company’s ability to provide Australian...
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